Shipping Policy
At Grains.be, we are committed to ensuring that your orders are delivered to you in a timely and efficient manner. Here are the details of our shipping policy:
- Orders are processed within 24-48 hours of receipt.
- Standard shipping takes 3-5 business days.
- Express shipping takes 1-2 business days.
- International shipping takes 7-14 business days.
Shipping Rates:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| Belgium | 5 EUR | 10 EUR |
| Europe | 10 EUR | 20 EUR |
| International | 20 EUR | 30 EUR |
Free Shipping: Free standard shipping on all orders over 75 EUR.
Contact Information: For more information or to track your order, don't hesitate to get in touch with us at hello@grains.be
Special Handling: We take great care in packaging your orders. If you have any special requests, please let us know.
Tracking: You will receive tracking information via email once your order has been shipped.
International Shipping: We ship worldwide. Please note that international orders may be subject to customs and duties charges.
Customs/Duties: The recipient is responsible for any customs and duties charges.
Delivery Timeframes: Standard shipping: 3-5 business days, Express shipping: 1-2 business days, International shipping: 7-14 business days.
Return Shipping: If you need to return an item, please contact us first. Return shipping is the customer's responsibility.
Shipping Restrictions: We do not ship to PO boxes or APO addresses.
Order Processing: Orders are processed within 24-48 hours of receipt.